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Customer Care Officer
CelcomPetaling Jaya, SelangorFull TimePosted 23 February 2026
RM 2,200 - RM 3,200 / month
Accessibility Features
Accessible OfficeFlexible Hours
About this Role
Celcom is hiring Customer Care Officers to handle subscriber queries via email and messaging platforms. Responsibilities include troubleshooting service issues, processing plan changes, and escalating technical faults. Fully accessible office.
- Good written communication in English and Bahasa Malaysia
- Experience in customer service preferred
- Proficiency with computer systems
- Reliable and detail-oriented
- SPM or Diploma qualification