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Customer Experience Specialist
MaxisKuala Lumpur, W.P. Kuala LumpurFull TimePosted 4 March 2026
RM 2,800 - RM 3,800 / month
Accessibility Features
Remote FriendlyScreen Reader Compatible SystemsSign Language Support AvailableFlexible Hours
About this Role
Maxis is seeking Customer Experience Specialists to handle customer queries via email, live chat, and social media. No voice calls required. Our CRM system is fully compatible with JAWS and NVDA screen readers. Sign language support is available. Remote work is supported.
- Strong written communication skills
- Experience in customer service roles
- Proficiency with CRM or helpdesk tools
- Empathetic and solution-focused approach
- Diploma or degree in any field