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Customer Support Specialist
TechSolutions MalaysiaKuala Lumpur, W.P. Kuala LumpurFull TimePosted 9 February 2026
RM 3,000 - RM 4,500 / month
Accessibility Features
Screen Reader Compatible SystemsRemote FriendlyFlexible HoursQuiet Workspace
About this Role
Join TechSolutions Malaysia as a Customer Support Specialist supporting our enterprise software clients via email and live chat. No phone work required. Our CRM and ticketing systems are fully compatible with JAWS and NVDA screen readers. We provide structured onboarding and a quiet, accessible office. Remote work is supported.
- Strong written English and Bahasa Malaysia
- Experience with helpdesk or CRM software
- Patient and empathetic communication style
- Ability to troubleshoot basic software issues
- Comfortable working independently